I am thinking that I will post here when I add new quotes or new terminology. Today it is a few quotes, they will ofcourse also be found in the Quotes section

“Determine what your customers need, and then work backwards.” – Jeff Bezoz

“94% of problems in business are systems driven and only 6% are people driven.” – W. Edward Deming

“There is nothing so useless as doing efficiently that which should not be done at all” – Peter Drucker

“If you always do what you always did, you’ll always get what you’ve always got.” – Henry Ford