Month: April 2019

A word on quality

Quality is at the core of everything we do within Lean. When looking at waste within a process the internal cost of quality touches many of the classic 7+1 wastes. W. Edwards Deming aslo point out the hidden cost that we can never truly calculate.

“No one knows the cost of a defective product – don’t tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.”

W. Edwards Deming

“Quality is everyone’s responsibility.”

W. Edwards Deming




Survival is not mandatory

It is interesting to find two quotes that are separated by time and from completely different origins and still come together as a powerful statement, recognized as the simple truth.

“It is not the strongest that survive, nor the most intelligent, but the one most responsive to change.”

Charles Darwin, 1859

“It is not necessary to change. Survival is not mandatory.”

W. Edwards Deming



Added new terminology

I have added an assortment of words to the terminology section and updated some of the old definition texts. The last few weeks at work have taken most of my energy but I will try getting back to a semi regular update interval.